This Privacy Policy governs the manner in which Cortx collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site"). This privacy policy applies to the Site and all products and services offered by Cortx.

Personal Information

We may collect personal information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources that we make available on our Site. Users may be asked for, as appropriate, their name, email address, phone number, address, payment information, and other information that we may deem desirable to collect for the purposes of delivering or enhancing our Site or services. Users may, however, visit our Site without providing this information. We will collect personal information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal information, except that it may prevent them from engaging in certain Site-related activities, and they will be unable to enroll in the service that we provide.

This information also helps us communicate with you about your use of our Products, product announcements and software updates, as well as respond to your requests for assistance (including providing account verification support if you’re having difficulty accessing your account). In addition, we may use your Personal Information to send you direct marketing emails and special offers.

For paying users, your payment information required to complete a commercial transaction on the Site. We use this information to enable and fulfill your transaction.

We may collect any User Content you add to your account. We don’t use this information for any purpose other than to provide the Services, make sure it is available to you when you use our Products and improve our algorithms underlying our Products.

Non-personal information

We may collect non-personal information about Users whenever they interact with our Site. Non-personal information may include the browser name, the type of computer, IP address, operating system, Internet Service Provider, and other technical information about Users' means of visiting our Site.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Our Site uses industry standard encryption to protect your data in transit. This is commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology. Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing Your Personal Information

We do not sell, trade, or rent Users' personal information to others. We only disclose information when:
We have your explicit consent to share the information.
We need to share your information with affiliated and unaffiliated service providers to fulfill your product or service requests.
We believe it is necessary to investigate potential violations of the Terms of Service, to enforce those Terms of Service or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud or potential threats against persons, property or the systems on which we operate our Products.
We determine that the access, preservation or disclosure of information is required or permitted by law to protect the rights, property or personal safety of Cortx and users of our Products, or is required to comply with applicable laws, including compliance with warrants, court orders or other legal process.
We need to do so in connection with the sale or reorganization of all or part of our business, as permitted by applicable law.
Some third-party applications and services that work with our Products may ask for permission to access your User Content or other information about your account. Those applications will provide you with notice and request your consent in order to obtain such access or information. Please consider your selection of such applications and services, and your permissions, carefully.

We do not share your information with third parties for the purpose of enabling them to deliver their advertisements to you.

Deleting Personal Information

At any time you may contact Cortx to request deletion of your data. Except in cases where we have a legal obligation, we will remove all personally identifiable information you have provided us.

Third Party Analytics

Cortx makes use of certain third-party analytics providers (“TPAPs”) to, among other things, serve advertisements to the Site and to the Site’s visitors (“Visitors”) on third-party websites across such TPAPs’ networks. Cortx allows TPAPs to track Visitors’ browsing history on the Site using first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie). TPAPs may use the information stored by the cookies to, among other things, evaluate your use of a website, prepare reports of website activities for website operators and provide other services associated with website and Internet usage. The information tracked and stored by the cookies enables TPAPs to optimize and serve ads to the Site’s visitors on third-party websites. By using the Site, you agree to the forwarding of data to TPAPs and the processing by such TPAPs of the data collected from you in the manner and for the purposes described above.

Web Browser Cookies

Our Site may use "cookies" to enhance Users' experiences. Users' web browsers place cookies on their hard drives in order to allow us to distinguish user accounts for security and privacy reasons, and to conduct marketing campaigns that we think may interest certain Users. For these reasons, enabling cookies is mandatory for full functionality of our Site and service.

Third Party Websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies. We recommend that you review those websites' Terms of Service and Privacy Policy, or analogous documents, so that you understand your rights in relation to your use of those websites.

Compliance With Children's Online Privacy Protection Act

Protecting the privacy of children is especially important. For that reason, we never attempt to collect or maintain information at our Site from those who are under 13 years of age, and no part of our website is structured to attract anyone under 13. If you become aware of a user who is under the age of 13 years of age, please contact us with full details. If you have been reported as being under 13, and we determine that the report has merit, we will request that you provide proof of age with a copy of government identification, and will discontinue providing our service if you do not comply.

Changes To This Privacy Policy

Cortx has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy each time that you visit our website or use our service, and remain aware of any amendments.

Your Acceptance Of These Terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy means that you accept those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:


621 East Pratt Street Suite 605, Baltimore, MD, 21202

This document was last updated on April 6th, 2018